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All products sold by us are sourced directly from manufacturers or their Indian affiliates. Ever since our inception more than 50 years ago, ensuring the authenticity of our products has been central to our operating ethos and we follow a rigorous sourcing process to ensure that our customers don't purchase anything less than the finest luxury goods.

All our products come with a one year manufacturing warranty. During the warranty period, if you face an issue with your product which is a manufacturing defect, we will replace the product or issue you store credit. For detailed information, please refer to our after sales policy.

We offer free standard shipping pan India. Express shipping is also possible; if you wish to avail this service, please get in touch with us within 2 hours of placing your order at customerservice@gemopticians.com or +919310062350 and we will get back to you with a quote.

Kindly inform us about your intent to exchange the product within 7 days of receiving it. We shall be happy to exchange your product or offer you store credit for future use subject to our shipping & returns & exchange policy. Please note, all sales are final and we have a no refund policy. 

Complimentary Gift Wrapping 

Shopping for someone special? If you wish to avail our gift wrapping service, please let us know under the “add order note” section in your checkout cart. We would be happy to gift wrap your purchase in our corporate packaging and add an optional note.