1. All conditions detailed below are subject to change / alteration without any prior notice and are applicable only for products purchased online at www.gemopticians.com & not for products purchased at any of our stores. Occasionally there may be information on our site or in the Terms of Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Terms of Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

2. GEM Opticians is not liable to compensate the client in any manner whatsoever for any delays in product / service delivery beyond the originally committed delivery date. 

3. GEM Opticians has the right to cancel an order due to unavailability of an originally committed product or service or due to its inability to deliver such product or service due to any reason whatsoever. In the event of such cancellation, GEM Opticians shall refund the deposit amount paid by the client via wire transfer. GEM Opticians shall not be liable to compensate the client in any manner whatsoever for such cancellation and its liability shall only be limited to refunding the deposit amount paid by the client for the order. 

4. GEM Opticans urges all clients to take a video proof of opening their order. It is a good practice that serves as proof during any further investigation done in the case of a claim.


Pan India Shipping

International Shipping

Returns & Exchanges

After Sales & Servicing

Loyalty Program